In the post-epidemic era, how can enterprises calmly cope with new IT challenges? SolarWinds helps you stay at the forefront of the times!

[51CTO.com original article] In the golden autumn of October, people are more relaxed in dealing with the COVID-19 pandemic. During the pandemic, many companies with a high level of digitalization have shown a higher "stress resistance". Even though the pandemic has stabilized, companies are aware of the importance of digitalization, so improving the level of digitalization has become a top priority for many companies. Today, the "new infrastructure" represented by 5G and big data centers is in full swing. Whether it can use intelligent and efficient digital means to improve efficiency while reducing costs and accelerate the innovation and transformation of corporate business has become the key to enhancing the core competitiveness of enterprises.

However, it is easier said than done. Many corporate IT departments often seem unable to support the rapid development of their businesses. The new situation brought about by the epidemic has brought more challenges to corporate IT systems. It doesn’t matter. SolarWinds, a world-renowned one-stop IT management service provider, can help IT "simplify the complex" and help companies stay at the forefront of the times.

IT operation and maintenance management is becoming increasingly complex, and enterprises are facing many challenges

When cloud computing enters the "deep water zone", enterprises find that IT operation and management are becoming more and more difficult. Imagine that some of the company's applications are placed in different public clouds, and some core businesses are placed in local private clouds, and the difficulty of unified management has increased sharply. During the epidemic, the government encouraged working from home. Some employees need to log in to the internal system with smartphones, while others access core data remotely. This flexible working method is still adopted by some companies even after the epidemic stabilizes. Problems in any of these links may affect the continuity of the company's business and the security of data. Perhaps some people will ask easily, can't these problems be solved by handing them over to the IT department?

Indeed, the IT team should be responsible for the daily operation and management of the enterprise's IT system. However, when the boundaries of the enterprise business move from local to the cloud and as BYOD becomes increasingly popular, the IT team needs to connect to many tools or product platforms such as networks, software and hardware equipment, applications, hybrid clouds, databases, data backup, storage servers, etc. on a daily basis. The operation and management of IT is extremely complex.

Don’t ignore this increasingly complex situation. According to survey data, 29% of IT teams’ human resources are used to deal with digital performance issues. In order to solve digital performance issues, companies spend an average of $2.5 million per year. In other words, if companies do not have a good IT management solution, it will not only reduce efficiency and increase costs, but also weaken the company’s market competitiveness.

SolarWinds can help enterprises solve IT management problems caused by changes and developments in the IT operating environment.

20 years of achievement as a global software industry model

SolarWinds has been established for 20 years and is still a leader in the global IT software industry. SolarWinds initially focused on network management products. With the continuous development of its product line, it began to provide customers with a wide range of IT management product portfolios. Today, it has become a trusted one-stop IT operations management software brand.

SolarWinds has extensive products and practical experience in IT operations management. The company owns network management, system management, database management, IT security, service management, application management and other products. Customers can deploy these products as independent products in IT systems or combine them together to solve interrelated problems. For example, when database problems cause application performance problems, the combination of SolarWinds' database management and application management products can quickly identify the problem and correct it; and by combining IT security and network management products, SolarWinds can help professionals manage network performance while protecting the IT environment.

Compared with other market competitors, SolarWinds IT Operations Management (ITOM) has outstanding advantages. First, ITOM can monitor the availability and performance of the entire IT stack in the enterprise's running applications; second, SolarWinds' solutions can coordinate people, processes, and technologies to ensure that all events and changes to IT services and architectures are effectively managed; in addition, ITOM can deploy and operate some security controls to help ensure compliance and protect applications, systems, and data from bad actors. It is worth mentioning that enterprises do not need additional budget, energy, and time to complete all of the above tasks. In short, it is more efficient, smarter, safer, and more economical.

SolarWinds helps enterprises stay ahead of the times by simplifying complexity

So how does SolarWinds help companies cope with the post-epidemic era? According to Tian Ye, senior pre-sales engineer of SolarWinds in Asia Pacific, SolarWinds mainly provides services to companies from five aspects: monitoring and troubleshooting, maintaining business continuity, supporting remote workers, emphasizing and ensuring security, and paying attention to the end-user experience.

Taking one of the most common scenarios in enterprises as an example, when employees start complaining that their applications are not working properly, how can they quickly find the cause? Is the problem local or in the cloud? Is it an operational problem or a hacker attack? SolarWinds can quickly locate application problems through application visualization products and then ensure business continuity. During this period, application security, application permission management, and client log monitoring all start to run, helping the IT team to lock in problems as quickly as possible through collaborative linkage.

It is particularly important to point out the importance of dashboard functions for business continuity. With SolarWinds' Network Insight function, enterprises can achieve deeper visibility into IT architecture. Enterprises can help ensure network service availability by continuously monitoring to ensure that services that rely on firewalls are available; view the health and performance of firewalls in a single management interface to enhance visibility of firewall architecture; enterprises can also automate firewall monitoring and improve operational efficiency, thereby reducing manual troubleshooting time.

It is understood that SolarWinds has done an excellent job in localization, and supports a large number of domestic manufacturers' equipment by default, including mainstream Huawei switches, routers, wireless controllers and storage. Currently, domestic corporate users can obtain the Chinese version of the product through SolarWinds' agent in China, Weishikang.

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