Adhering to independent innovation, China Cloud Technology has deepened its roots in application delivery

[51CTO.com original article] 2021 is the first year of the "14th Five-Year Plan" and the year to fully embark on a new journey of building a modern socialist country. High-frequency words such as independent innovation, independent research and development, and information security have received widespread attention. The information and innovation industry will become an important force in reshaping the foundation of China's IT industry, accelerating the development of a modern industrial system, and promoting the optimization and upgrading of the economic system.

"We are building our own brand and focusing on the information and innovation industry. We are a national industry." Zhang Rui, general manager of the Network and Application Optimization Department of Lenovo Group, said in an interview with 51CTO.

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Zhang Rui, General Manager of Network and Application Optimization Department of Digital China Group

Since its establishment in 2000, Digital China Group has always insisted on independent innovation, building core technologies, and providing full-life cycle products, solutions and services to industry customers at different stages of digital transformation, enabling industrial digital transformation and digital economic development.

In the era of cloud + big data, Digital China Group adheres to its original aspiration and seizes the opportunity to become a better cloud virtual operation service and digital solution provider in China. In order to better inherit and carry forward Digital China Group's years of accumulated localized R&D, production, and service experience, build its own brand, and produce independent products, the "Digital China Cloud Technology" brand came into being.

In the early days, Shenzhou Cloud's main product was data communication network (DCN). In 2011, Shenzhou Cloud began to cooperate with EMC to develop its own brand of storage product line. In 2016, Shenzhou Cloud cooperated with Oracle to develop the Oracle Cloud All-in-One product line. In 2019, Shenzhou Cloud started a strategic cooperation with F5, a global leading manufacturer in the field of application delivery network (ADN). So far, Shenzhou Cloud's product layout covers servers, data storage, all-flash, backup and disaster recovery, hyper-converged all-in-one machines, container all-in-one machines, database all-in-one machines, mainframes, networks, application delivery, cloud desktops and other fields, serving many industries such as finance, government, medical care, education, state-owned enterprises, manufacturing, etc., providing users with simple, efficient and comprehensive private cloud and hybrid cloud solutions and services.

Our own-brand ADC products are favored by many customers

With the deepening of cloud computing and big data applications, application delivery plays an increasingly important role as a tool to ensure the efficient, stable and secure operation of large data centers.

For many years, Digital China Group has had in-depth cooperation with foreign manufacturers such as F5 in the field of application delivery (ADN), and has accumulated a lot of experience in technology development. At the same time, as a local enterprise, Digital China Cloud Technology is more aware of the needs of local enterprise customers. Based on this, Digital China Cloud Technology independently developed an application delivery product line and released its first ADC product in October 2018.

In less than two years since its launch, the ADC product of Shenzhou Cloud Technology has achieved remarkable results. In the fourth quarter of 2020, the ADC product of Cloud Technology was shortlisted for the first time in the "IDC China Application Delivery Tracking Report" and ranked among the top ten (ranked 8th), becoming a veritable dark horse in the field of application delivery. From the first quarter to the third quarter of 2021, Shenzhou Cloud Technology ADC achieved another success, and its ranking in the "IDC China Application Delivery Tracking Report" has increased significantly, maintaining the top five in the industry. As of June 2021, Shenzhou Cloud Technology ADC has provided products and solutions to nearly 100 customers, and has sold thousands of software and hardware products in total. Especially in the financial industry, it has achieved impressive results. In addition to large and medium-sized banks, which are important customers of Shenzhou Cloud Technology, many insurance, fund, and securities customers also have in-depth cooperation with Shenzhou Cloud Technology. In the IT applications of local commercial banks and rural credit cooperatives in various provinces, Shenzhou Cloud Technology ADC occupies an important place.

Four major advantages make you extraordinary

Behind this outstanding achievement is Shenzhou Cloud Technology's strong R&D capabilities, customer-oriented marketing and service system, complete service processes and platform-based product layout.

1. Shenzhou Cloud Technology has local R&D centers and production bases, with one R&D center each in Beijing, Xiamen and Wuhan. It has established a complete product R&D technology system including product planning, software and hardware development, adaptation, testing, project management, and quality management. Each department has a complete R&D design process and standardization system, forming a complete R&D chain. Shenzhou Cloud Technology also has a production base in Xiamen, which currently mainly produces server storage and application delivery products.

2. Shenzhou Cloud Technology has a customer-oriented marketing and service system. It has established a marketing network covering all provinces, cities, and autonomous regions in the country, as well as an engineer service network with more than 150 staff members. Through service partners, it indirectly covers all municipalities and provincial capitals, providing full-service to Shenzhou Cloud Technology's more than 1,000 end customers.

3. Shenzhou Cloud Technology has formed a relatively complete service process, including a unified national 400 service hotline, a complete case classification system, a complete customer return visit mechanism, and experience in quickly responding to user needs. At the same time, Shenzhou Cloud Technology has also obtained a series of service quality system certifications, such as ISO9001, 14001, etc., so that Shenzhou Cloud Technology can use a standardized service system to provide customers with a higher quality service experience. "Our after-sales complaint rate is now less than 1%," said Zhang Rui.

4. Shenzhou Cloud Technology has built a platform that includes cloud-based all-in-one machines, server storage, application delivery and other products. In the future, more mature products will be added to the Shenzhou Cloud Technology platform to provide products and services on demand for customers from all walks of life.

Conclusion

With the rapid development and continuous driving of emerging technologies such as cloud computing, the Internet of Things, big data, and artificial intelligence, the era of digital applications has arrived, and high-performance application delivery has become one of the topics that customers are most concerned about. As an independent brand, Shenzhou Cloud Technology's ADC application delivery platform can help customers quickly deploy services in various cloud environments and protect the security of customer data. At the same time, it can effectively reduce TCO and infrastructure space usage, and provide strong protection for the infrastructure of its business applications. In the future, Shenzhou Cloud Technology will use more independent products to provide better localized services and help the digital transformation of various industries.

[51CTO original article, please indicate the original author and source as 51CTO.com when reprinting on partner sites]