Riverbed helps Baker Donelson gain deeper insights into actual end-user experience

Digital transformation has been fully launched in enterprises, bringing great challenges to IT. According to the survey, the average number of cloud applications used by enterprises is 579, and employees use more than three different devices in a day. IT needs to understand the end-user experience at all times to ensure that cloud, mobile and virtualization plans can achieve the expected improvement in work efficiency.

With Riverbed® SteelCentral Aternity, IT teams and enterprises can quickly understand actionable information and stay on top of network conditions. Unlike specific IT management products that only address the performance and availability of a portion of the IT architecture, SteelCentral Aternity monitors the end-user experience of any business-critical application from the perspective of the end-user device to address a wide range of IT service management challenges across the entire IT organization and business units.

Baker Donelson, a legal services provider, is pleased to announce the use of Riverbed SteelCentral Aternity.

JOHN GREEN SAYS: We have invested millions of dollars in technology to keep our lawyers in 20 offices connected. In the next year or two, we will move nearly 80% of the firm's major applications to the cloud.

If you can’t provide these lawyers with a simple, effective experience to conduct their business, you’re failing in your job. I spent nearly two years searching for a product that would give me deep insight into the actual desktop experience for users.

I discovered SteelCentral Aternity and I was blown away. With SteelCentral Aternity, I can monitor every action that happens on a desktop or laptop in my office. This means that when an attorney presses the power button on his computer in the morning, how long it takes to boot up, how long it takes to log in, how long it takes to open Outlook.

If there was a half-second delay, I could tell an engineer that there was a problem in the Nashville office and start working on it, and then have it fixed before the lawyers called tech support.

SteelCentral Aternity is the only product on the market that can give you this insight. Gain deep insights into what users are actually experiencing every day across your entire organization.

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