Riverbed Technology, the application performance company, announced today that Maersk Line, a subsidiary of the world’s largest container shipping operator Maersk Group, has adopted Riverbed® SteelCentral™ to monitor the company’s critical business applications and services and provide solutions to performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become a digital leader in the shipping industry.
Maersk Group is a multi-brand integrated transport and logistics company and a global leader in container shipping and ports. The company has approximately 88,000 employees in 130 countries around the world, including an independent energy department. Maersk Line is the group's largest brand, accounting for 40% of the group's revenue of US$40.3 billion. Andy Laurence is the head of production services at Maersk Group Infrastructure Services, which is responsible for the IT infrastructure of Maersk Line. Andy said: "Digitalization has always been a top priority for Maersk Line. Five years ago, 20% of our revenue came from digitalization, and now it is more than 90%. As we continue to move towards digitalization, it is critical for us to have a scalable and stable digital platform infrastructure and to achieve end-to-end visibility in our digital services and cloud computing." From booking customer appointments and tracking container locations to our own crew being able to conduct business smoothly, application uptime is critical to Maersk Line. Andy added: “We really need an architectural solution that can provide the visibility and transparency we need to understand the weak points of our infrastructure so that we can fix them quickly and in a timely manner.” Andy concluded: “Riverbed SteelCentral provides us with a virtuous cycle of improvement, increasing our speed of reaction, driving us to be proactive, and enabling us to be predictive so we can be proactive. The solution gives us a complete view across networks, applications and end users. The technology will also be a strong support for digital initiatives across other brands within the Maersk Group (which provides us with a multimedia GIS system). Maersk Line anticipates that the full implementation of SteelCentral will effectively monitor the application infrastructure and provide end-to-end visibility into its entire IT environment. Riverbed SteelCentral and Riverbed Application Performance Platform Riverbed provides solutions that can help enterprises transform from traditional hardware to new software-defined cloud networking methods, improve end-user experience, and promote the full implementation of enterprise digital transformation initiatives. The Riverbed Application Performance Platform™ provides the flexibility, visualization, and performance that enterprises need to succeed in the cloud and digital eras. By leveraging this platform, enterprises can provide applications and data, and can provide a variety of public cloud, private cloud, or hybrid cloud services to any terminal over any network. The Riverbed SteelCentral™ product line is a performance management and control suite that integrates user experience, application, and network performance management, providing the visibility needed to diagnose and solve problems before end users discover problems, avoiding users going to the help desk for help or jumping to another website out of frustration. |
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