Cisco Launches AppDynamics Cloud to Build Superior Digital Experiences

summary

• Cisco launches AppDynamics Cloud, a cloud-native observability platform for modern applications built on increasingly complex distributed architectures and services. Designed with simplicity, ease of use, and intuitiveness in mind, AppDynamics Cloud empowers IT teams to deliver exceptional digital experiences for businesses, consumers, and end users.
• AppDynamics Cloud optimizes cloud-native applications to maximize business outcomes and improve customer experience. It accelerates the detection and resolution of performance issues through intelligent operations, protects investments through continuous data integration with the OpenTelemetry™ standard, and technical partnerships with cloud solutions and providers.
• AppDynamics Cloud collects telemetry data generated across the entire IT technology stack and provides actionable insights into application performance and security. It provides flexibility, agility, and choice no matter which service is used to develop and deploy applications and enhance digital experiences.

June 17, 2022, Cisco Live - Cisco announced the launch of AppDynamics Cloud at Cisco Live, the annual networking and security technology event. AppDynamics Cloud enables excellent digital experience by associating telemetry data from any cloud environment at scale. It takes full advantage of cloud-native observability to fix application performance issues through business scenario awareness and insight-driven measures.

Liz Centoni, Executive Vice President, Chief Strategy Officer and General Manager of Applications Division at Cisco

“AppDynamics Cloud delivers powerful functionality and usability in a unified, intuitive interface,” said Liz Centoni, executive vice president, chief strategy officer and general manager of Cisco’s Applications Group. “It focuses on 360-degree visibility and insights to always deliver an exceptional application experience for customers.”

By continuously optimizing cloud-native applications, AppDynamics Cloud can maximize business results and improve customer experience. It accelerates the detection and resolution of performance issues through intelligent operations, preventing problems before they affect the business and brand. Investment protection comes from its continuous data integration with the OpenTelemetry™ standard and technical cooperation with cloud solutions and providers.

The platform supports cross-team collaboration, including DevOps, site reliability engineers (SREs), and other key business stakeholders to reach consensus on benchmarks such as service level objectives (SLOs) and enterprise KPIs. Although many companies still use traditional applications for their critical business and revenue-generating systems, more and more companies are using DevOps to build modern business applications that must be able to support distributed architectures and services. This trend, which has been accelerated by the COVID-19 pandemic, has triggered an end-to-end experience transformation among consumers and end users, and hybrid working has also driven this rapid development momentum.

In order to provide consumers and end users with a consistent and reliable digital experience, IT teams must use self-developed IT technology stacks, multi-cloud, SaaS services and security solutions to manage a set of dynamic application dependencies on infrastructure, microservice architecture, container components and APIs. Traditional monitoring methods will lose their effectiveness in this extremely complex and dynamically evolving ecosystem.

AppDynamics Cloud seamlessly collects a large number of indicators, events, logs and traces (MELT) generated in the environment - including network, database, storage, container, security and cloud services - to understand the current status of the entire IT technology stack, including end users. Then take measures to reduce costs, maximize transaction revenue, and protect user and enterprise data security.

“AppDynamics Cloud is built from the ground up with cloud-native observability that focuses on real outcomes,” said Liz Centoni. “So when problems arise — or even before they happen — we can fix them before they happen, ensuring digital services deliver what users want.”

AppDynamics customers can now upgrade to AppDynamics Cloud and leverage their existing application performance monitoring (APM) agents, or use both solutions simultaneously. AppDynamics Cloud supports cloud-native managed Kubernetes environments on Amazon Web Services (AWS) and will expand to Microsoft Azure, Google Cloud Platform, and other cloud vendors in the future.

Customer Testimonials

“The apparel industry is more complex and competitive than ever before,” said Tim Masey, vice president of IT infrastructure and security at Carhartt. “Every aspect of operations must be kept in check, from sourcing to sales and customer service, as even the slightest delay or outage can have wide-ranging impacts on everything from manufacturing operations to how customers can purchase products online. We must understand every aspect of operations to ensure everything runs smoothly, but this is often easier said than done.”

“As a leader in the insurance technology market, more than 80% of our customers run their business on the cloud. Our customers themselves may have hundreds of customers of their own to support, and they expect our systems to be up and running at all times,” said Vincent Lamonde, Director of Cloud Operations at Insurity. “If it takes a lot of time to identify and resolve issues, it can impact their business and customer experience. We have to meet our service level agreements (SLAs), so finding new ways to identify and resolve issues in less time is critical.”

“As a pension provider, every system, component and application must work flawlessly. We cannot allow our customers to spend time searching for the information they need, or have applications not work when they try to access them,” said Peter Hvedstrup Jensen, Head of IT Operations at Velliv. “Cloud architectures can be very complex and intricate, and we need greater visibility and control over every aspect of our environment, as even one hour of downtime can have a negative impact on our customers.”

To learn more about AppDynamics Cloud, visit appdynamics.com.