Recently, the three major domestic operators, China Mobile, China Unicom and China Telecom, publicly responded that they would actively correct the problems found by the inspection team. In addition, the three major operators also proposed the direction and measures for subsequent rectification. Among the rectification measures proposed by the three major operators, the focus is on issues such as too many packages and different rights and interests for new and old customers. It will also promote a pilot program to simplify tariffs and promote consumer transparency. Among the improvement suggestions put forward by the inspection team, there are several points that users are more concerned about, such as too many packages and different rights and interests for new and old users. The excessive number of packages offered by operators is not a recent phenomenon. Operators have been launching packages that adapt to the current market as the market changes. However, the existing telecom packages used by users cannot be suddenly cancelled because they have signed a contract, which leads to the excessive number of packages. Of course, this is only one aspect. Some communication packages are also designed to increase revenue.
The problem of different rights and interests enjoyed by new and old users is a common phenomenon in recent years. With the accelerated development of technology, more and more people are using mobile phones, so they need to go to the operator to activate a mobile phone number card to connect to the network, which also means that they need to choose a telecommunications package. Because every user who uses a mobile phone to make calls needs to activate a telecommunications package, it has caused competition between operators, so each telecommunications operator will launch telecommunications packages with different preferential conditions, and there will also be benefits such as free traffic and free call minutes. At the same time, telecommunications operators do not want to lose the part of the income brought to them by old users. For various reasons, new and old users enjoy different rights and interests. I believe that after the three major operators announce rectification, they will gradually introduce corresponding measures to solve these problems, and the users will be the ultimate beneficiaries. |
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