F5 and Zhiwei Data jointly launched an active application quality measurement solution to help enterprises gain real-time insights into business status

Recently, F5, the world's leading multi-cloud application security and application delivery service provider, announced that in order to help enterprises establish a more complete operation and maintenance monitoring system, F5 has joined hands with domestic big data company nCompass to integrate the product, technology and service advantages of both parties and jointly launched an application quality active dialing solution to help enterprises efficiently manage application delivery equipment, gain real-time insights into business status, and further improve operation and maintenance efficiency.

Business stability and customer experience have always been the focus of all departments of the enterprise, and are also an important support for the digital transformation of the enterprise. However, in the actual operation and maintenance environment, if monitoring is only performed from the perspective of the server, it is often the case that the internal monitoring system of the data center shows that the equipment status is normal, but it receives reports and complaints from the client. The lack of data from the client perspective will lead to a series of problems such as the inability to perceive potential business risks in advance and the inability to accurately evaluate whether system optimization measures have improved user experience.

F5 believes that in order to achieve a more complete monitoring system, enterprises need to monitor the availability and response sensitivity of the business from both the client and server perspectives. In the past, the operation and maintenance personnel on the server side would passively receive requests from the client and perform corresponding processing based on the information generated, but now they can use F5's active dialing technology to simulate the access process of each business link, turning passive disposal into active perception, gaining real-time insight into various risks existing on the client side, and making effective interventions.

Relevant technical reports from Gartner show that in the next 2-5 years, RPA robot process automation and intelligent operation and maintenance technologies will enter the technological maturity area. Combined with RPA simulating the business logic of real clients to achieve customized dialing based on business processes and support for multiple data through the AIOps platform, the business dialing results and intelligent operation and maintenance technology will be combined to further improve the operation and maintenance efficiency of enterprises.

In order to further meet customer needs and cater to the trend of technological development, F5 has deeply integrated with the Zhiwei Data AIOps platform, upgraded the capabilities of the original dialing test module, and jointly released a new generation of application quality active dialing test solutions. In addition to the active dialing test function, the application quality active dialing test solution also adds comprehensive data analysis capabilities, combines passive and active client data, and realizes flexible deployment of detection strategies through automated scripts, and visualizes them through the Zhiwei Data intelligent monitoring platform. It is mainly suitable for application scenarios such as automatic fault location, service quality optimization, automated verification, multi-protocol stack monitoring, competitive product analysis, and intelligent operation and maintenance.

Application Quality Active Dial Testing Solution

This solution can simulate the real logic of accessing the business from the client. It can not only simulate domain name resolution, network connection and basic business access, but also simulate complex business processes, realize robot process automation, and make detection closer to business logic. For intranet applications, by combining segment-by-segment detection with business profiling, this solution can determine the specific links that affect the overall availability of the business. In addition, by actively combining passive client perspectives to quickly enable user experience monitoring, out-of-the-box automatic policy delivery functions, and built-in powerful analysis capabilities, the application quality active dialing solution can promptly discover potential business system risks, simulate real business scenarios, and at the same time conduct a reasonable assessment of the user experience after application optimization, helping customers to improve operation and maintenance efficiency several times.

Chen Liang, technical director of F5's China Financial and Enterprise Division and deputy general manager of its Security Division, said, "As a leading global application delivery vendor, F5 has always been committed to providing solutions based on the needs of Chinese customers. This cooperation with Zhiwei Data is an important step for F5 to actively embrace localization, open source, and local services. F5 hopes to use the active application quality testing solution to help companies quickly improve their insight into application performance, bring them a higher quality IT operation and maintenance experience, and help them achieve digital transformation."

Zhao Lilong, founder and CEO of Zhiwei Data, said: "Zhiwei Data is the first big data company in China to collect and analyze all traffic data sources. It is committed to helping enterprises improve operation and maintenance efficiency and fundamentally changing the traditional IT operation and maintenance management model. The active application quality testing solution jointly released with F5 can meet the needs of existing customers and accelerate the intelligent operation and maintenance. In the future, Zhiwei Data will continue to improve its application innovation capabilities to help customers tap into more value from data."