Why migrate to UCaaS? The reasons are many and obvious

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Research shows that the future of enterprise communications is in the cloud. The coronavirus pandemic has forced many organizations to realize that the traditional ways of working and communicating are no longer suitable for today's remote employees. Many employees find it difficult to return to the organization's office. Some organizations plan to make remote work permanent, while others adopt a hybrid approach that combines remote work and work in the organization's office.

Migrating to Unified Communications as a Service (UCaaS) is critical for employees who need communications tools anywhere and on any device, whether they are at home or in the organization's office.

UCaaS enables organizations to flexibly deliver communications services such as voice, video and messaging, regardless of location or device, allowing employees to stay connected and productive wherever they are. Migrating communications to UCaaS can bring additional benefits, including reduced capital expenditures, reduced management burden on service providers and improved security, as well as faster adoption of new capabilities such as artificial intelligence.

According to Nemertes Research, 64% of organizations use cloud computing services to support remote work. Cloud computing services can be quickly deployed and scaled up or down to meet the communication needs of an organization. They also offer more customization options and third-party application integrations than on-premises systems, so organizations can tailor their platforms to meet the specific needs of employees or users.

However, the migration to UCaaS is not just about meeting current communication needs, but also preparing for future developments. The pandemic that occurred in 2020 is just one factor that emphasizes the need for business continuity of communication services.

Organizations must prepare for situations or emergencies that may cause office closures and employees to work remotely from home. Disaster recovery and business continuity are based on cloud computing architectures. Migrating to UCaaS means organizations can respond to disasters with minimal disruption to employee communications.