Have you ever been cheated by your cell phone plan? It’s time to say “no” to your carrier

As a non-rich person, have you ever applied for various mobile phone packages in order to save some money? Of course, the real rich can ignore this after reading this article. Have you ever encountered the situation where the remaining data of the package, including voice calls and data, is automatically cleared at the end of the month or the next month? Do you feel that you have been cheated? Have you said "no" to the operator? Or have you become accustomed to it and are you not surprised?

As we all know, ordinary consumers are vulnerable groups. There is no way around it. The operators have the final say. Even the signed contracts can only use the format contracts provided by the operators. Have you ever thought about it? If the call minutes and data are not used up, the operator will naturally not provide the corresponding services, but it can decide to clear them at that time. If the call minutes and data are used up, even if you exceed one cent, you must pay, and the operator will provide services. You want to "eat" the free package, but you think too much, right? Only the operator can take advantage.

In fact, people are dissatisfied with the call minutes and data usage of the package being reset to zero in the current month or the next month, which is just a "trigger". What people are really dissatisfied with is the billing strategy of the operator. Because once you exceed the content of the package, the fees you pay will be so high that you will regret why you signed the contract in the first place, because you don't even have the right to terminate the contract.

Fortunately, starting from October 2015, the three major operators, China Mobile, China Telecom, and China Unicom, under pressure from all sides, began to implement the policy of not clearing the package data in the same month. For example, if your mobile phone package data for the month is 10GB, and you only use 5GB, the remaining 5GB will be accumulated to the next month at the end of the month. Then your mobile phone package data for the next month will be 10GB+5GB, but if the 5GB of carryover data is not used up in the second month, it will not be available in the third month. Of course, the call minutes in the package will still be cleared in the same month, no negotiation.

At the same time, the various traffic packages are also full of traps, which we will not discuss for the time being.

Although major operators are now conducting satisfaction surveys, can ordinary people get their real and effective core data? Moreover, if you reply to the staff's service attitude evaluation via text message, whether you are satisfied or not, you still have to pay for it yourself. Isn't that funny? If the satisfaction is not high, customers have no right to supervise, let alone ask the operator to improve the service in time. Moreover, if most people are not satisfied with the service, it means that some of the contract content is unreasonable. If it is unreasonable for a long time, what qualifications do operators have not to adjust it?

A big store cannot cheat its customers, justice is in the hearts of the people. What do you think?