Borui Data: Service-accessible data chain DNA

Today, those born after 1995 have gradually become the main force in the consumer market. The Z generation, who have been living in favorable conditions since childhood, have huge consumption potential. They are more eager for a free and flexible life, and their requirements for work and life are completely different from those of the millennials, especially the high requirements for the availability and experience of online services. The Internet experience brought by BATJ has become a standard that must be referenced by enterprises in digital transformation. How can enterprises create higher application availability and good user experience in the field of information innovation during the digital transformation process? As an indispensable partner of Internet companies, Borui Data has brought an innovative model of service-accessible data chain DNA that connects the entire process from code to user access.

There are many links between the code of enterprise application users and customers, such as client diversification, the last mile, edge computing CDN, multi-cloud performance, PaaS, code/SQL calls, etc. Problems in any link will lead to a decline in experience, and negative impacts that enterprise users are most reluctant to hear or see, such as customer complaints/number portability/banking transfer, will occur. At this time, the appropriate introduction of mature tools becomes the best choice for enterprise customers.

The service-accessible data chain DNA advocated by Borui Data is realized through three major technologies:
1.DEM: Digital experience monitoring on the user side, including client APP monitoring, browser monitoring, mini-program monitoring, browser dialing test/mobile phone real device dialing test and other technologies.
2.NPM: Network performance management, through network probes, BigIP big data engine, Nginx Telemetry and other technologies, to achieve full-path monitoring of network transmission.
3.APM: Application performance management, through bytecode injection and microservice probes, it can achieve code running efficiency, SQL call efficiency, PaaS API call logic tracking, and microservice performance monitoring without changing the application code.

The technical details of each link of the data chain DNA that Borui Data Service can reach are as follows:

The client obtains and improves the user experience through browser and mobile phone real device APP dialing, SDK embedding, Browser/H5/Webview monitoring;
Edge/CDN node performance monitoring to obtain actual performance during use, latency and packet loss as the basis for selection and performance troubleshooting.
By monitoring cloud service providers every month and providing regular performance reports, it becomes the basis for enterprise customers to bargain for multi-cloud services, thereby improving the actual service capabilities and availability of enterprise customers;
Portal page analysis, first screen loading analysis, grayscale performance analysis of trusted and traditional environments; provide professional suggestions to improve the experience, avoid hijacking, and thus improve usability;
NPM real-time network flow data capture and analysis technology, to achieve packet capture and troubleshooting, real-time flow data path judgment, and rapid discovery and elimination of node failures on the network, such as firewalls, bandwidth management, load balancing, WAF, and gateway/gateway performance and availability issues;
Automatic topology visualization of PaaS platform and API call logic, quickly discovering risks in the existing network environment such as API service anomalies and overload attacks;
APM, through bytecode injection, can monitor code execution and SQL call efficiency in the running environment without development changes. It is an essential technology for DevOps and a powerful tool for improving the application performance of the information innovation platform.

After the service-accessible data chain DNA is realized or partially realized, the collected Telemetry data from the entire process from code to user access is integrated into the big data platform DataView to achieve full-site traceability of VIP user access; realize intelligent baselines and intelligent alarms after machine learning; and continue to use AI to implement root cause analysis, propose solutions, and even implement one-click changes and one-click cutovers through API calls of verified pre-configurations. Ultimately, it helps enterprise users to achieve reliability and performance improvements on existing platforms, cloud native platforms, information innovation platforms, and microservice platforms while ensuring stable and reliable social responsibilities.

The value of the data chain DNA that Borei Data Services can reach lies in that, first of all, it can help corporate customers report the input-output of data centers in financial terms, and after investing in infrastructure such as bandwidth, computing power, and storage, discover the correlation between specific user experience improvements, API call efficiency improvements, and code operation efficiency improvements, discover and handle availability risks before customer complaints, avoid level 1 accidents, and reduce the level of accidents.

At the same time, the data chain DNA accessible by Borei Data Services can also help enterprise customers cope with the high requirements of the new era for application availability and application experience, and achieve a relative balance between stability and reliability and agility and speed, thereby accelerating digital transformation.